Filipino national only
Summary of Responsibilities:
responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Assist in the handling of all guest billing issues and disputes, including credit card initial inquiries and charge backs
• Guarantee proper handling of the filing system according to policies and procedures
• Coordinate all account billings promptly and accurately with required supporting documentation
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Assist in the reconciliation of accounts
• Provide all office administration duties and correspondence related to accounts receivable
• Communicate with customers via phone, email, mail or personally
• Follow departmental policies and procedures
• Follow all safety policies
• • Other duties as assigned
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